Privacy Policy

This Privacy Policy describes how bing8 ("bing8," "we," "us," or "our"), the online gaming platform accessible at bing8.org, collects, uses, stores, and protects the personal information of players and visitors ("you," "your") in the Philippines.

bing8 is committed to protecting your privacy and processing your personal data in a transparent, lawful, and fair manner. This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the regulations of the National Privacy Commission (NPC).

By registering for an Account or using the bing8 platform in any way, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform.

bing8 acts as the personal information controller in respect of the personal data collected through the bing8 platform. As controller, bing8 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy laws.

For all data privacy matters, including the exercise of your rights under the Data Privacy Act, you may contact our Data Protection Officer (DPO) using the details provided in Section 14 of this policy.

bing8 collects personal data that you provide directly, data generated through your use of the platform, and data received from third parties where permitted by law. The categories of personal data we collect include:

3.1 Registration & Identity Data

• Full legal name, date of birth, and gender
• Residential address (including city — e.g., Manila, Cebu, Davao, Makati, Quezon City)
• Email address and mobile number
• Government-issued identification documents (for KYC verification)
• Selfie or facial image (where required for identity verification)

3.2 Financial Data

• GCash or PayMaya account details (mobile number linked to e-wallet)
• Bank account details (bank name, account number) for bank transfer transactions
• Debit card details (card number, expiry — stored in tokenised form only)
• Transaction history: deposits, withdrawals, wagers, and winnings

3.3 Technical & Usage Data

• IP address, device type, operating system, and browser type
• Login timestamps, session duration, and pages visited
• Game history, betting patterns, and platform interactions
• Cookie identifiers and similar tracking technologies (see Section 7)

3.4 Communications Data

• Records of your communications with bing8 customer support
• Feedback, survey responses, and promotional opt-in preferences

bing8 uses your personal data for the following purposes:

bing8 will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or establishing another lawful basis for processing.

bing8 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with PAGCOR regulations, anti-money laundering laws, tax obligations, and other applicable Philippine laws.
• Legitimate interests: Processing necessary for bing8's legitimate interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for direct marketing communications. You may withdraw consent at any time.

bing8 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary:

• PAGCOR and regulatory authorities: As required by our gaming licence and applicable Philippine law.
• Payment processors: GCash, PayMaya/Maya, and partner banks, solely to process your transactions.
• Identity verification providers: Third-party KYC service providers engaged to verify your identity documents.
• IT and platform service providers: Cloud hosting, security, and analytics providers operating under strict data processing agreements.
• Law enforcement and government agencies: Where required by court order, subpoena, or applicable Philippine law.
• Anti-fraud and AML networks: Where required to detect and prevent financial crime.

All third-party service providers engaged by bing8 are contractually required to process personal data only on bing8's instructions and to maintain appropriate security measures.

bing8 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies we use include:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled.
• Functional cookies: Remember your language preferences, login state, and display settings.
• Analytics cookies: Help us understand how players use bing8 so we can improve the experience. Data collected is aggregated and anonymised where possible.
• Marketing cookies: Used only with your consent to deliver relevant promotional content.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the bing8 platform.

bing8 retains personal data for as long as your Account is active and for a period thereafter as required by law and regulation. Specific retention periods include:

• Account and identity data: Retained for the duration of your Account and for a minimum of five (5) years after Account closure, as required by PAGCOR and anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years in accordance with Philippine financial record-keeping requirements.
• Communications data: Retained for three (3) years from the date of the communication.
• Marketing preferences: Retained until you withdraw consent or request deletion.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with bing8's data disposal procedures.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by bing8:

To exercise any of these rights, contact our Data Protection Officer using the details in Section 14. bing8 will respond to all verified requests within thirty (30) days.

bing8 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data in transit between your device and bing8 servers
• AES-256 encryption for sensitive data stored at rest
• Multi-factor authentication for Account access
• Regular security audits and penetration testing
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Tokenisation of payment card data — bing8 does not store raw card numbers

While bing8 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach, bing8 will notify affected players and the NPC in accordance with the Data Privacy Act.

bing8 does not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated Account, delete the data, and report the matter as required by applicable law.

If you believe a minor has registered on bing8, please contact our support team immediately at the details provided in Section 14.

The bing8 platform may contain links to third-party websites or services for informational purposes. bing8 is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

bing8 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the platform at least seven (7) days before taking effect.

The "Last updated" date at the top of this policy indicates when it was most recently revised. Your continued use of bing8 following notification of any changes constitutes your acceptance of the revised Privacy Policy.

For all privacy-related enquiries, requests to exercise your data rights, or to contact our Data Protection Officer, please use the following details:

• Data Protection Officer: bing8 DPO
• Email: [email protected]
• General Support: [email protected]
• Response Time: Within 30 days of receipt of a verified request

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

For more information about your rights as a bing8 player, please also review our Terms & Conditions and Responsible Gaming pages.